Welcome to “Intra Web Developers ” Refund Policy For subscription-based plans, a full refund will be issued if Intra Web Developers has not been able to resolve even a single issue for you within the first 30 days of the subscription. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this Total Web Services, at its sole discretion and on a case-by-case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer.
For incident-based plans, you will be eligible for refund when any of the following criterions are met:
You have all the prerequisites which were required to resolve the problem
Issue was not resolved until the time account was active
30 days have not passed after the issue was last worked upon by a Pro Geeks Developers Technology technician
You may order Services by submitting Plan Orders through the Intra Web Developers or by calling Intra Web Developers . Once Intra Web Developers accepts the Plan Order submitted by you, then you will receive an email from Intra Web Developers at the email address that you provide or have provided to Intra Web Developers as part of the Registration Process for the Services. Intra Web Developers is not responsible for rendering Services in connection with any Plan Order that it has not accepted. Upon acceptance by Intra Web Developers of a Plan Order, you will have a Service Plan.
Limited Warranty, which is set forth below. You agree to pay all Services Fee and any other applicable fee/charges as set out in the relevant Plan Order in accordance with the Payment Terms provided below.
Services against any Plan Order will be available once you have made payment for Services according to the requirements of the corresponding Plan
Order. Intra Web Developers has no obligation to render Services under any Service Plan if the payments as required under any Plan Order have not been made.
You understand that certain Service Plans may have fee including, but not limited to “Service Fee” and/or “Activation Fee” payable either on an
annual basis (“Annual Payment Plan”) or on a monthly basis (“Recurring Payment Plan”). Subject to the applicable Term Plan, all payments under
the Annual Plan shall be made upfront at time of commencement of the subscription cycle.
For payments under the Recurring Payment Plan, apart from the monthly installments of the Service Fee, payable over a one (1) year payment
term, you may be charged an additional non-refundable Activation Fee at the time of registration, as specified in the Plan Order.
The fee (including Activation Fee) will not be refunded in case of cancellation of the Service Plan unless otherwise stated in the Plan Order.
All fee under this clause or a relevant Plan Order, is payable at the time of commencement of the Service Plan. When you purchased the Service,
you agreed to a specific price and plan, where such plan maybe for a term of one, two or three years (“Term Plan”). All terms of Service Fee
and/or any other fee payable under any mode of payment for a Subscription shall be set forth in the applicable Plan Order. Similarly,
some plans may offer a discount on the Service if you sign up for other Total Web Servicesservices (“Bundle Discount”). You agree to maintain your
Service and the bundled services for the applicable term. If you signed up for a Term Plan or a Bundle Discount,the price available with those
plans is valid until one of the following occus
The Term Plan expires
You drop one of the Intra Web Developers services you were required to purchase to receive the special rate as notified to Intra Web Developers
You terminate the agreement/Service Plan before the expiry of the relevant term. Credit Card Billing
You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service.
You hereby authorize Intra Web Developers to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any
related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt,
and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein
without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card
to pay all such amounts. You authorize Total Web Servicesand/or any other company who bills products or services, or acts as billing agent for
Intra Web Developers to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof,
to your credit card until such amounts are paid in full.
You agree to provide Intra Web Developers with updated credit card information upon Intra Web Developer’s request and any time the information you previously provided is no longer valid
You acknowledge and agree that neither Geek Care nor any on call affiliated company will have any liability whatsoever for any
non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card.
If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied
to such debit card unless and until you provide a credit card number. In the event you are enrolled, or later enroll, in an automatic
payment or electronic funds transfer plan, you agree that all sums described herein may be charged, at Intra Web Developers option,
to the account number provided for such automatic payment or electronic funds transfer plan.
When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the
credit or debit card issuer. If charges cannot be processed through your credit card, or if your bank draft or electronic
funds transfer is returned for insufficient funds, we may, at our discretion, charge you an additiona